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Electrical and Water Emergencies

  • Customers on St. Croix
    • Electrical Emergencies: 340-773-0150, or 340-773-2250 extension 3056
    • Water Emergencies: 340-773-3775
  • Customers on St. Thomas, St. John or Water Island
    • Electrical Emergencies: 340-774-1424
    • Water Emergencies: 340-775-5873

Mailing Address

  • St. Croix District
    P.O. Box 5997
    Christiansted, St. Croix
    U.S. Virgin Islands 00823
    (340) 773-2250

     

  • St. Thomas-St. John, Water Island District
    P.O. Box 1450
    Charlotte Amalie, St. Thomas
    U.S. Virgin Islands 00804-1450
    (340) 774-3552--St. Thomas, Water Island
    (340) 776-6446--St. John

Corporate Communications

Please contact communications@viwapa.vi 

Send Us Your Feedback

Your comments are very important to us. Use this Feedback page to submit your comments to WAPA.

For Billing Related Questions

Send your queries to customerservice@viwapa.vi

To Update Customer Information

Send an email to customerupdate@viwapa.vi please include your name. Also customer account number and up to date telephone number.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Office Hours

  • Monday thru Friday: 7:30 a.m. to 4 p.m.

 

Office Locations

  • St. Croix: 93B Estate Diamond Ruby, Sunny Isle Shopping Annex
  • St. John: Market Place
  • St. Thomas: #1 Beltjen Place (The Old Cable TV Building)