Contact WAPA

Default text size Larger text size Even larger text size   print

Electrical and Water Emergencies

  • Customers on St. Croix
    • Electrical Emergencies: (340) 773-0150 or (340) 773-2250
    • Water Emergencies: (340) 773-3775
  • Customers on St. Thomas, St. John or Water Island
    • Electrical Emergencies: (340) 774-1424
    • Water Emergencies: (340) 775-5873

Mailing Address

  • St. Croix District
    P.O. Box 5997
    Christiansted, St. Croix
    U.S. Virgin Islands 00823
    (340) 773-2250


  • St. Thomas-St. John, Water Island District
    P.O. Box 1450
    Charlotte Amalie, St. Thomas
    U.S. Virgin Islands 00804-1450
    (340) 774-3552--St. Thomas, Water Island
    (340) 776-6446--St. John

Corporate Communications

Please contact 

Send Us Your Feedback

Your comments are very important to us. Use this Feedback page to submit your comments to WAPA.

For Billing Related Questions

Send your queries to

To Update Customer Information

Send an email to please include your name. Also customer account number and up to date telephone number.

Office Hours

  • Monday thru Friday: 7:30 a.m. to 4 p.m.


Office Locations

  • St. Croix: 93B Estate Diamond Ruby, Sunny Isle Shopping Annex
  • St. John: Market Place
  • St. Thomas: Four Winds Plaza