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(Monday, July 11, 2011)

As a cost-saving measure, the Virgin Islands Water and Power Authority will suspend Customer Service Saturday hours, effective August 1, 2011, until further notice. 


The Customer Services Department (Cashiers and Customer Service Representatives) will observe the following hours of operation Monday thru Friday:


St. Croix:                               

7:30 – 8 a.m. - Walk-up Payment Window Open

7:30 a.m. – 4 p.m. - All Services Available (The drive-up window on St. Croix will be open based on staff availability.)


St. Thomas:                           

7:30 am – 4 p.m. - All Services Available


St. John:                                

8 a.m. – 4 p.m. - All Services Available


The Authority appreciates your understanding as we work to efficiently supply you with your electrical and water needs.  We look forward to serving you in the near future.