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WAPA Customer Service Offices Close for Emancipation and Independence Day

(Thursday, July 03, 2014)

WAPA Customer Service Offices Close for Emancipation and Independence Day

The Virgin Islands Water and Power Authority customer services offices throughout the territory will be closed on July 3 and 4 in observance of Emancipation Day and Independence Day respectively. Regular operating hours resume Monday, July 7 at 7:30 a.m. for the St. Croix and St. Thomas offices, and 8 a.m. on St. John.

Customers are reminded that other payment options are available, to include online payments at; placing a check or money order in the drop boxes at WAPA business offices or by mail using the envelope included with the billing statement.

Automated water standpipes will operate 24 hours each day during the two-day holiday. To report water problems on St. Thomas/St. John call 340-775-5873 or on St. Croix call 340-773-3775. Service requests can also be made by clicking on the red and yellow button on the home screen at for immediate attention, as line crews, plant and water operators, and telephone dispatchers are on duty. For other matters, please email

The public is asked to drive cautiously during the remainder of Festival Week to avoid collisions with utility poles which may result in injury, property damage or electric service interruptions. Customers experiencing service emergencies or planning work near power lines should first advise WAPA by calling 340-774-1424 in the St. Thomas/St. John district or 340-773-0150 on St. Croix.

The Authority wishes each customer a healthy and safe holiday.