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WAPA Customer Service Offices to Close Thanksgiving Day

(Tuesday, November 25, 2014)

The Virgin Islands Water and Power Authority customer services offices throughout the territory will be closed on Thursday, November 27, in observance of Thanksgiving Day. Regular operating hours resume Friday, November 28, at 7:30 a.m. for the St. Croix and St. Thomas offices, and 8 a.m. on St. John.

Customers are reminded that other payment options are available, to include online payments at; placing a check or money order in the drop boxes at WAPA business offices or by mail using the envelope included with the billing statement.

Automated water standpipes operate 24 hours every day. To report water problems on St. Thomas/St. John call 340-775-5873 or on St. Croix call 340-773-3775. Service requests can also be made by clicking on the red and yellow button on the home screen at for immediate attention, as line crews, plant and water operators, and telephone dispatchers are on duty. For other matters, please email

The public is asked to drive cautiously to avoid collisions with utility poles which may result in injury, property damage or electric service interruptions. Customers experiencing service emergencies or planning work near power lines should first advise WAPA by calling 340-774-1424 in the St. Thomas/St. John district or 340-773-0150 on St. Croix.

The Authority wishes each customer a safe Thanksgiving.