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STX Richmond Pump Station Offline - Water Storage Levels Low

(Sunday, April 19, 2015)

During Saturday’s island-wide service interruption, the switch gear for the Water and Power Authority’s Estate Richmond pump station experienced a fault. As a result, the Authority is unable to place any other pump station online until the Richmond pump station is energized, causing water storage to reach critical levels.  Currently, customers north of Estate Richmond to Morning Star hill are not receiving potable water.  Until the Richmond pump station can come back online customers from Christiansted to Frederiksted will experience low water pressure, as tank levels continue to fall.  Crews are in the process of repairing the main pump station and anticipate its return to full service later today.

The Authority apologizes for the inconvenience and ensures customers that every effort will be made to restore water service to normal as quickly as possible.

For more information email communications@viwapa.vi.