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St. John Customer Service Office Closed Thursday Morning

(Thursday, September 08, 2016)

The Virgin Islands Water and Power Authority’s St. John Customer Service Office will be closed from 8 a.m. to noon on Thursday, September 8, 2016, for a mandatory departmental training. The office will reopen at 12 p.m. Customers needing assistance can call the Authority’s Customer Service office on St. Thomas at 774-3552 extensions 2114, 2115, 2196, or use the telephone prompt for Customer Service.

Customers are reminded that other payment options are available, to include online payments at; placing a check or money order in the drop boxes at WAPA business offices or by mail using the envelope included with the billing statement.

Service requests can be made by visiting the Authority’s website, and clicking the red and yellow button on the home screen for immediate attention, as line crews, plant and water operators, and telephone dispatchers are on duty. For other matters, please email

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