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Press Release Details

WAPA Customer Service Offices to Close at Noon on Friday

Oct 06, 2021

The Virgin Islands Water and Power Authority advises the public that the customer service offices at Sunny Isle on St. Croix, The Marketplace on St. John and Port of Sale Mall on St. Thomas will close at noon on Friday, October 8, 2021. The early closing is necessary to facilitate professional development activities.

While the customer service locations will close early, cashiers will be available during normal working hours to process any payments as may be required.

Additionally, the Authority’s administrative offices will be closed on Monday, October 11, 2021, in observance of the Columbus Day / V.I. Puerto Rico Friendship Day holiday. Normal business hours will resume on Tuesday, October 12, 2021.

Customers wishing to conduct business online should visit the WAPA website at www.viwapa.vi. Clicking on the “Pay Your Bill On-Line” button provides several options for online transactions. Other payment options include Pay by Phone, placing a check or money order in drop boxes located at customer service offices, as well as making payments at branches of First Bank and Popular.

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