U.S. VIRGIN ISLANDS (November 27, 2024) – The Virgin Islands Water and Power Authority (“WAPA” or the “Authority”) announces that all business offices will be closed on Thursday, November 28, 2024, in observance of Thanksgiving Day, and on Friday, November 29, 2024, to allow our staff time to enjoy the holiday with their loved ones.

While the business offices will be closed, our operational teams will remain on duty to ensure continued service. Customers experiencing service-related issues may contact our 24-hour dispatch at 340-773-2250 or 340-774-3552 (Option 4). Outages can also be reported online through our website portal at https://www.viwapa.vi/customer-service/report-outage-or-problem.

Payment Options:

• Online: Visit www.viwapa.vi and click “Pay Your Bill Online” in the top right corner.
• By Phone: Call 340-774-3552 or 340-773-2250, then select Option 3.
• Drop box: Pay via a money order or a check at all business centers.

We thank you for your understanding and wish the entire community a safe and joyous Thanksgiving holiday.

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