Due to the scheduled water system shutdown on Sunday, coupled with the electrical service interruption on Tuesday, which affected the Contentment and Concordia pump stations, the Authority’s Water Distribution department is experiencing low water levels at the Kingshill and Mountain storage tanks. As a result, customers from mid-island to the western end of St. Croix, including Frederiksted town, are experiencing little to no water service. Consumers in higher elevated areas will experience no water as well. This scenario will persist until the water levels can build up in the Kingshill and Mountain tanks, anticipating a return to normal within the next 72 hours.

The Authority apologizes for the inconvenience caused by this water service interruption, and advises customers that Water Distribution crews are working diligently to restore water service to normal as quickly as possible. For more information about this scheduled service interruption, please email communications@viwapa.vi