Press Release Details

WAPA Announces Adjusted Operating Hours At Customer Service Locations This Week

Feb 10, 2020


The Virgin Islands Water and Power Authority
Corporate Communications
Contact: Jean P. Greaux, Jr., Director of Corporate Communications
340-774-3552 extension 2147 or 340-244-7330
communications@viwapa.vi / www.viwapa.vi


February 10, 2020



            The Virgin Islands Water and Power Authority announces adjusted operating hours at its customer service office locations in both districts this week to facilitate employee participation in a healthcare, wellness, and benefits education event.

            On Tuesday, February 11, 2020, the St. John customer service office at The Marketplace will operate from 1 p.m. to 4 p.m.  On St. Thomas, normal cashier service will be provided from 7:30 a.m. – 4 p.m. however, the customer service office at Port of Sale Mall will open 12:30 p.m. - 4 p.m.  At both locations, normal operating hours will resume on Wednesday, February 12, 2020.

            On Thursday, February 13, 2020, at the St. Croix Sunny Isle business office, normal cashier service will be provided between 7:30 a.m. and 4 p.m. however, the customer service office will open at 12:30 p.m. until 4 p.m. Normal operating hours will resume on Friday, February 14, 2020.

            WAPA apologizes for any inconvenience caused by the adjusted operating hours.


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The Virgin Islands Water and Power Authority is an autonomous agency of the Virgin Islands Government which produces and distributes electricity and drinking water to residential and commercial customers in the territory. WAPA was created by the Fifth Legislature of the Virgin Islands in 1964 through Act No. 1248. Today, WAPA generates electrical power at production plants on St. Thomas and St. Croix, and distributes electrical service through smart grids to customers on St. Thomas, St. Croix, St. John, Hassel Island, and Water Island. Potable water is distributed to almost 13,000 customers through water lines and standpipes. WAPA also has the responsibility of installing and maintaining street lights.