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Press Release Details

WAPA's Customer Service Offices Territory-wide Will Be Closed On Friday, May 1; Options Available To Customers Wishing To Make Payments On Accounts

Apr 28, 2020

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The Virgin Islands Water and Power Authority
Corporate Communications

NEWS RELEASE

Contact: Jean P. Greaux, Jr., Director of Corporate Communications
340-774-3552 extension 2147 or 340-244-7330

communications@viwapa.vi / www.viwapa.vi

April 28, 2020

WAPA’S CUSTOMER SERVICE OFFICES TERRITORY-WIDE WILL BE CLOSED ON FRIDAY, MAY 1;
OPTIONS AVAILABLE TO CUSTOMERS WISHING TO MAKE PAYMENTS ON ACCOUNTS

 

      The Virgin Islands Water and Power Authority advises the public that Customer Service offices territory-wide will be closed on Friday, May 1, 2020, in observance of the date of the 2020 Carnival Children’s Parade. Non-essential employees of the Authority will be granted administrative leave in accordance with a gubernatorial proclamation.

      Customers are reminded of the various options available for those wishing to make payment on their electrical or potable water service accounts. They include online transactions at www.viwapa.vi, Pay by Phone, Auto Pay, and utilizing the self-service payment kiosks at Petrus Plaza on St. Thomas. Customers may also deposit a check or postal money order in drop boxes at customer service locations at Sunny Isle, St. Croix, The Marketplace on St. John, or Port of Sale Mall, St. Thomas.

      Normal business hours will resume on Monday, May 4, 2020.

 

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About WAPA: The Virgin Islands Water and Power Authority is an autonomous agency of the Virgin Islands Government which produces and distributes electricity and drinking water to residential and commercial customers in the territory. WAPA was created by the Fifth Legislature of the Virgin Islands in 1964 through Act No. 1248. Today, WAPA generates electrical power at production plants on St. Thomas and St. Croix and distributes electrical service through smart grids to customers on St. Thomas, St. Croix, St. John, Hassel Island, and Water Island. Potable water is distributed to almost 13,000 customers through water lines and standpipes. WAPA also has the responsibility of installing and maintaining streetlights.