U.S. VIRGIN ISLANDS – The Virgin Islands Water and Power Authority wishes to advise the public that the customer service offices located at the Port of Sale Mall on St. Thomas will be closing early today October 26, 2022 due to unforeseen circumstances impacting the Authority’s facilities.  Customers can continue to process their transactions by calling:

340-774-3552 or 340-773-2250

• For Customer Service Assistance - Select Option 5
• For Automatic Bill Pay - Select Option 3
• To Report an Outage – Select Option 4

Customers wishing to conduct business online should visit the WAPA website at www.viwapa.vi. Clicking on the “Pay Your Bill On-Line” button provides several options for online transactions.  Other payment options include making payments at branches of First Bank, Banco Popular and Bank of St. Croix.

The Authority apologizes for the inconvenience and looks forward to reopening tomorrow to continue serving our customer’s needs.

> Download PDF Version