U.S. VIRGIN ISLANDS – The Virgin Islands Water and Power Authority (“WAPA or “Authority”) would like to advise the public that its Port of Sale Mall location on St. Thomas will be closing for the remainder of today November 8, 2023, due to a power outage.  Customers can continue to process their transactions by calling:

340-774-3552 or 340-773-2250

• For Customer Service Assistance - Select Option 5
• For Automatic Bill Pay - Select Option 3
• To Report an Outage – Select Option 4

Customers wishing to conduct business online should visit the WAPA website at www.viwapa.vi.  Clicking on the “Pay Your Bill On-Line” button provides several options for online transactions.  Customers can also use the payment drop box located at all business centers and contact the Authority by email at customer.service@viwapa.vi.  Other payment options include making payments at branches of First Bank, Banco Popular and Bank of St. Croix.

The Authority looks forward to reopening tomorrow to continue serving customers’ needs.

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