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WAPA Business Offices Closed for Veterans Day and Thanksgiving Holidays

Nov 07, 2025
U.S. Virgin Islands (November 7, 2025) – The Virgin Islands Water and Power Authority (“WAPA” or “the Authority”) advises customers that all business offices territory-wide will be closed on the following dates in observance of upcoming holidays:
  • Tuesday, November 11, 2025, in honor of Veterans Day
  • Thursday, November 27, 2025, in celebration of Thanksgiving Day
Customers experiencing service-related issues during this time may contact WAPA’s 24-hour dispatch by following the prompts at 340-773-2250 or 340-774-3552 (Option 4). Outages can also be reported online through the Authority’s website at https://www.viwapa.vi/customer-service/report-outage-or-problem.

 

Payment Options Available:

  • Online: Visit www.viwapa.vi and click “Pay Your Bill Online” in the top right corner.
  • By Phone: Call 340-774-3552 or 340-773-2250, then select Option 3.
  • Drop Box: Submit payments via money order or check at any WAPA business center.
The Authority thanks the community for its understanding during these important observances and extends best wishes for a safe and meaningful Veterans Day and an enjoyable Thanksgiving holiday.