U.S. Virgin Islands (January 16, 2026) – The Virgin Islands Water and Power Authority (“WAPA” or “the Authority”) announces that its business offices will be closed on Monday, January 19, 2026, in observance of Martin Luther King Jr. Day.
Customers experiencing service-related issues during this time may contact WAPA’s 24-hour dispatch by following the prompts at 340-773-2250 or 340-774-3552 (Option 4). Outages can also be reported online through the Authority’s website at https://www.viwapa.vi/customer-service/report-outage-or-problem.
Payment Options Available:
• Online: Visit www.viwapa.vi and click “Pay Your Bill Online” in the top right corner.
• By Phone: Call 340-774-3552 or 340-773-2250, then select Option 3.
• Drop Box: Submit payments via money order or check at any WAPA business center.
The Authority extends its gratitude to customers for their understanding as we honor the legacy of Dr. Martin Luther King Jr.